TERMS AND CONDITIONS

About Us

Jaybee Supplies Limited is completely dedicated to your satisfaction. Our workwearconsultants are trained in the industry and will use their experience to guide you through every stage of the buying process.

 

Making a Purchase

Please contact our sales team using the information provided above when making a sale enquiry.

 

Shipping and Handling

The following delivery charges apply to all UK destination

Postage from £7.50 +VAT

Delivery charges on all overseas orders charged at cost.

All orders outside the EU will be shipped by standard Airfrieght and VAT deducted.

 

Delivery Schedule

Orders are normally despatched within the next 5 – 10 business days on receipt of order confirmation SUBJECT TO AVAILABILITY AND SIZE OF ORDER. Normal method of despatch is next day courier delivery upon completion of order.

All deliveries require a signature.

 

Back Orders

Out of stock items will be placed on back order, and should this affect the delivery schedule the client will be notified. Should the client not be in agreement of this then efforts will be exhausted to source a suitable alternative and the clients request.

Back Order items will be despatched as soon as they come back into stock

 

Payments

Payment will be taken for all orders via debit/credit card or Paypal.

 

Returns Policy

We offer all customers a money back guarantee on goods that have not been branded (either printed or stitched). This is subject to a 25% re-stocking charge unless the goods are faulty. Any goods wanting to be returned must be reported to our sales team and authorised within 7 days of delivery by contacting the sales department on the details provided.

 

Personalisation

All branded and printed garments are non-returnable and non-refundable.

Branded items can only be returned if they arrive faulty and will either be exchanged or a full refund given.

 

PRIVACY STATEMENT

Your privacy is important to Jaybee Supplies Ltd.  This privacy statement provides information about the personal information that Jaybee Supplies Ltd collects, and the ways in which Jaybee Supplies Ltd uses that personal information.

 

Personal information collection

Jaybee Supplies Ltd may collect and use the following kinds of personal information:

  • information about your use of this website including: Name, Address, Telephone Number, Email Address.
  • information that you provide using for the purpose of registering with the website including Name Address, Telephone Number Email address
  • information about transactions carried out over this website including: Bank Details, PayPal account Ref SagePay ref
  •  any other information that you send to Jaybee Supplies Ltd.

    Using personal information

    Jaybee Supplies Ltd may use your personal information to:

  • administer this website;
  • send to you, products that you purchase;
  • send to you statements and invoices;
  • send you marketing communications.

    In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Jaybee Supplies Ltd We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

    Securing your data

    Jaybee Supplies Ltd will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

    Jaybee Supplies Ltd will store all the personal information you provide on its secure servers.

    Information relating to electronic transactions entered into via this website will be protected by encryption technology.

    Updating this statement

    Jaybee Supplies Ltd may update this privacy policy by posting a new version on this website. 

    You should check this page occasionally to ensure you are familiar with any changes. 

    Other websites

    This website contains links to our social media webpages. 

    Jaybee Supplies Ltd is not responsible for the privacy policies or practices of any third party.

    Contact   sales@Jaybeesupplies.co.uk

You are legally entitled to request details of the personal information which we hold about you, under the UK's Data Protection Act 1998.

If you have any questions about this privacy policy or Jaybee Supplies Ltd treatment of your personal information, please write:

  • by email to Sales@Jaybeesupplies.co.uk  or
  • by post to Jaybee Supplies Ltd, 12 Skipton Old Road, Earby, Barnoldswick, Lancashire, BB18 6PX